mjj77 Privacy Policy

mjj77 ("the Company", "we", "us", "our") operates the online gaming platform accessible at mjj77.com and its subdomains. This Privacy Policy describes how mjj77 collects, processes, stores, and shares personal data provided by users ("you", "the Player") who access or use the platform, including players based in Pakistan and other jurisdictions where access to mjj77 is not restricted.

This policy applies to all personal data collected through the mjj77 website, mobile browser interface, customer support channels, and any related services. It should be read alongside mjj77's Terms & Conditions, which govern your use of the platform and are incorporated herein by reference.

By registering an account, using the mjj77 platform, or submitting information through any form or communication channel associated with mjj77, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

mjj77 collects personal data through several channels, including account registration, the KYC verification process, payment transactions, platform usage, and customer support interactions. The categories of data we collect are set out below.

mjj77 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is strictly necessary for identity verification (i.e., a CNIC photograph and selfie for KYC purposes).

mjj77 uses the personal data it collects for the following purposes:

• Account creation and management: To register your account, verify your identity, maintain your account settings, and provide you with access to the platform's full range of features.
• Payment processing: To process deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and cryptocurrency channels; to conduct anti-fraud checks on transactions; and to maintain financial records as required by law.
• KYC and AML compliance: To verify that you meet the 21+ age requirement, confirm your identity against your CNIC, and monitor transactions for indicators of money laundering or other financial crimes as required under mjj77's international gaming licence.
• Platform operation and improvement: To analyse usage patterns, diagnose technical issues, improve game performance, and develop new features that better serve Pakistani players.
• Customer support: To respond to queries, investigate complaints, and resolve disputes in a timely and accurate manner.
• Responsible gaming: To monitor account activity for signs of problem gambling, enforce self-imposed limits, and apply self-exclusion restrictions where requested.
• Marketing communications: To send promotional offers, bonus notifications, and product updates to players who have opted in to receive marketing communications. You may opt out at any time.
• Legal and regulatory obligations: To comply with applicable laws, respond to lawful requests from regulatory or law enforcement authorities, and enforce the mjj77 Terms & Conditions.

mjj77 processes your personal data on the following legal bases, consistent with the standards required under its international gaming licence:

• Contractual necessity: Processing your identity, contact, and financial data is necessary to fulfil the contract you enter into with mjj77 when you register an account and place bets or play games on the platform.
• Legal obligation: Certain processing activities — including KYC verification, AML transaction monitoring, and the retention of financial records — are required by law and by the conditions of mjj77's gaming licence. mjj77 cannot waive these obligations at a player's request.
• Legitimate interests: mjj77 processes technical and usage data to maintain platform security, detect fraud, prevent abuse, and improve its products. These activities are conducted in a manner that does not override players' reasonable privacy expectations.
• Consent: Where mjj77 relies on your consent — for example, to send marketing communications — you may withdraw that consent at any time without affecting the lawfulness of processing that occurred before withdrawal.

mjj77 does not sell, rent, or trade your personal data to third parties. We may share your data with the following categories of recipients only to the extent necessary for the purposes described in this policy:

• Payment processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and cryptocurrency processing partners receive the minimum financial data required to process your deposit or withdrawal transaction.
• Identity verification providers: Third-party KYC and AML screening services receive identity documents and personal data solely for the purpose of verifying your identity and screening against applicable watchlists.
• Game content providers: Game studios and software suppliers receive anonymised or pseudonymised session data necessary to deliver and audit game outcomes. They do not receive your full identity or payment data.
• IT and hosting providers: Cloud infrastructure, server hosting, and cybersecurity vendors process technical data solely to maintain and protect the platform.
• Regulatory and law enforcement authorities: mjj77 will disclose personal data to competent authorities where required by law, by court order, or by a lawful request from a licensing regulator. mjj77 will notify affected players of such disclosures where legally permitted to do so.
• Professional advisors: Lawyers, auditors, and compliance consultants who are bound by professional confidentiality obligations may receive data where necessary to provide professional advice to mjj77.

mjj77 uses cookies and similar tracking technologies to operate the platform, maintain your login session, remember your preferences, and analyse platform usage. The following categories of cookies are used:

• Strictly necessary cookies: These are essential for the platform to function. They maintain your login session, store your security tokens, and enable core features such as the cashier and game lobby. These cookies cannot be disabled without severely affecting platform functionality.
• Analytical cookies: mjj77 uses anonymised analytics data to understand how players navigate the platform, which games are most popular, and where technical issues occur. This data is used solely for internal product improvement.
• Preference cookies: These remember your account settings, language preferences, and display configurations so you do not need to re-enter them each session.
• Session integrity cookies: Short-lived cookies used to validate the integrity of your active session and protect against cross-site request forgery (CSRF) attacks.

You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use the mjj77 platform. Disabling analytical cookies will not affect gameplay or account access.

mjj77 implements technical and organisational security measures appropriate to the sensitivity of the data processed on the platform. Key security measures include:

• TLS 1.3 encryption on all data transmitted between your device and the mjj77 platform, including login, payment, and game data flows.
• Encryption at rest for sensitive personal data stored on mjj77's servers, including identity documents and financial records.
• Access controls limiting internal access to personal data to authorised personnel on a need-to-know basis, with all access logged and audited.
• Two-factor authentication available to all players for account login, providing an additional layer of protection against unauthorised access.
• Regular security assessments including vulnerability scanning and penetration testing of the platform infrastructure.
• Incident response procedures designed to detect, contain, and report data security incidents in accordance with mjj77's regulatory obligations.

While mjj77 takes all reasonable precautions to protect your data, no internet-based system can be guaranteed to be completely secure. You are responsible for keeping your own login credentials confidential and for notifying mjj77 immediately if you suspect unauthorised access to your account.

mjj77 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, and in any case for no longer than required by applicable law and licensing regulations. The following retention periods apply as a general guide:

• Active account data: Retained for the duration of your account's active status and for a minimum of five years following account closure, as required by anti-money-laundering regulations applicable to licensed gaming operators.
• KYC documents: Retained for the period required under mjj77's gaming licence, typically a minimum of five years from the date of verification or account closure, whichever is later.
• Transaction records: Financial transaction records are retained for a minimum of five years in compliance with AML and gaming licence requirements.
• Support communications: Customer support records are retained for up to three years from the date of the last interaction, unless retention beyond that period is required for a legal claim or regulatory investigation.
• Marketing data: Retained until you withdraw your marketing consent, after which marketing preferences are updated within 10 business days.
• Technical and usage data: Anonymised or aggregated usage data may be retained indefinitely for analytical purposes. Data that can identify an individual is deleted or anonymised when the retention period expires.

At the end of the applicable retention period, mjj77 will securely delete or anonymise personal data in a manner that prevents reconstruction of the original information.

Subject to applicable law and the limitations imposed by mjj77's regulatory obligations, you have the following rights with respect to your personal data held by mjj77:

• Right of access: You may request a copy of the personal data mjj77 holds about you. mjj77 will provide this information within 30 days of receiving a valid request.
• Right to rectification: If any personal data held by mjj77 is inaccurate or incomplete, you may request that it be corrected. You may update basic account information directly from your account dashboard without submitting a formal request.
• Right to erasure: You may request that mjj77 delete your personal data where it is no longer necessary for the purposes for which it was collected. This right is subject to mjj77's legal obligation to retain certain data for regulatory purposes.
• Right to restrict processing: You may request that mjj77 restrict the processing of your data in certain circumstances, such as while the accuracy of data is contested or while a complaint is under review.
• Right to data portability: You may request a structured, machine-readable copy of personal data you have provided to mjj77, where technically feasible and where processing is based on consent or contractual necessity.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to mjj77's ability to demonstrate compelling grounds that override your interests.

To exercise any of the above rights, please submit a written request to [email protected] with the subject line "Data Rights Request" and include your registered account email address and full name. mjj77 will respond within 30 calendar days.

mjj77 will only send promotional emails, SMS messages, or push notifications to players who have explicitly opted in to receive marketing communications during registration or via their account settings. Marketing communications may include information about bonuses, promotions, new games, PSL cricket betting offers, and platform updates.

You may withdraw your marketing consent and opt out of all promotional communications at any time by:

• Updating your communication preferences in the account dashboard under "Notification Settings";
• Clicking the unsubscribe link included in any marketing email; or
• Contacting mjj77 support in writing at [email protected] with the subject line "Unsubscribe".

Opting out of marketing communications will not affect transactional notifications related to your account, such as deposit confirmations, withdrawal status updates, KYC requests, and security alerts. These operational communications will continue to be sent as they are necessary for the operation of your account.

The mjj77 platform is strictly intended for adults aged 21 years and above. mjj77 does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted as a mandatory step during the KYC process for all accounts.

If mjj77 becomes aware that an account has been registered by or on behalf of a person under the age of 21, the account will be immediately closed, all personal data associated with the account will be deleted to the extent permitted by law, and any funds will be returned to the source payment method after deducting any winnings derived from play conducted in breach of the age restriction.

mjj77 operates under an international gaming licence and may process and store your personal data on servers located outside Pakistan. Where personal data is transferred to a jurisdiction that does not provide a level of data protection equivalent to international best practice standards, mjj77 will implement appropriate safeguards — such as data processing agreements incorporating standard contractual clauses — to ensure that your data continues to be protected to the standards described in this policy.

By using the mjj77 platform, you acknowledge and consent to the transfer of your personal data to the jurisdictions in which mjj77 and its service providers operate for the purposes described in this Privacy Policy.

The mjj77 platform may contain links to third-party websites, game studio portals, or payment provider interfaces. This Privacy Policy applies only to data collected and processed by mjj77 directly. mjj77 is not responsible for the privacy practices of any third-party website or service, and players are encouraged to review the privacy policies of any third-party platforms they access via links from the mjj77 website.

mjj77 reserves the right to update or revise this Privacy Policy at any time. Where changes are material — for example, a significant change in how we use your data or the categories of data we collect — mjj77 will notify registered players by email or via a notice displayed upon login, at least 14 days before the changes take effect.

The effective date at the top of this document will be updated each time the policy is revised. Your continued use of the mjj77 platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not accept the updated policy, you must stop using the platform and contact support to close your account.

We recommend that you review this page periodically to stay informed of how mjj77 handles your personal data. All previous versions of this policy are available on request by writing to [email protected].

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data mjj77 holds about you, please contact our data team using the details below. We aim to acknowledge all privacy-related enquiries within 5 business days and to provide a substantive response within 30 calendar days.

For formal complaints regarding mjj77's data handling practices that cannot be resolved through direct contact, players may refer their complaint to the relevant data protection authority or to the dispute resolution process available under mjj77's international gaming licence. Details of the applicable authority will be provided in mjj77's written response to your formal complaint.